Shipping policy

Shipping Policy – Pureclo

Delivery Time

Our delivery time is 3 to 5 business days after your order has been processed.
Once your order is shipped, you will receive a separate shipping confirmation by email with tracking information.

We ship worldwide from our UK-based logistics hub.

Shipping Costs

  • United Kingdom
    Carrier: Evri
    Cost: £9.90
    ✅ Duty-free delivery – no extra charges upon receipt.
  • United States
    Carrier: Evri
    Cost: Free shipping
    ✅ Duty-free delivery – no extra charges upon receipt.
  • Germany & Austria
    DHL: €5.90
    UPS: €7.90
  • Switzerland
    Swiss Post: 9.90 CHF
    ✅ Duty-free delivery – no extra charges upon receipt.
  • Other EU Countries
    FedEx: €9.90 – €14.90
    ✅ Taxes and customs duties included in product price.
  • Other Non-EU Countries
    FedEx: €24.90
    ❗ Import duties or taxes may apply and are the customer’s responsibility.
    Pureclo does not collect duties or taxes at checkout. Please check your country’s import regulations in advance.

Returns & Return Fees

Pureclo provides free return labels for the following countries:

  • United Kingdom
  • Germany
  • Austria
  • Switzerland
  • Netherlands

Return Fees:

  • Full return (all items): A fee of 5.90 in your local currency will be deducted from the refund.
  • Partial return (keeping at least one item): No return fee.

Returns from Other Countries

For customers outside the countries listed above, return shipping must be arranged and paid by the customer.
We recommend using an insured shipping method with tracking.

Returns Portal

Please use the appropriate returns portal for your country:

*Please replace with the actual return portal links.*

Logistics Address

Pureclo Logistics
48 Leicester Square
London WC2H 7LU
United Kingdom

UNIQUE PIECES FOR UNIQUE PEOPLE.

PureClo Since 2014

Born in London. Worn Worldwide.

Pureclo was born in the heart of Leicester Square, London where cultures clash, styles evolve, and the streets speak louder than runways.

Founded by outsiders who never fit the mould of traditional fashion, the brand emerged with a clear mission: to bring raw identity into a world flooded with knock-offs and fleeting trends. No fake hype. No following the rules. Pureclo is about real style, raw attitude and unapologetic self-expression.